Returns & Refund Policy

At Boat Spa Ltd, customer satisfaction is important to us.

Returns

• Returns are accepted within 7 days of delivery.
• Items must be unused, in original condition, and in original packaging.
• Certain items such as used engines or customized products may not be eligible for return unless faulty.

Refunds

• Once a returned item is inspected and approved, a refund will be processed within 5–10 business days.
• Refunds are issued using the original payment method.

Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and order details.

For all return requests, email info@boatspalmarine.com before sending any item back.