Shipping & Delivery Policy

Shipping & Delivery Policy

Boat Spa Ltd ships marine products to customers within the United Kingdom and internationally.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Time

Delivery times vary depending on destination and product type:

  • UK deliveries: 3–7 business days

  • European & international deliveries: 7–21 business days

Tracking information will be provided once the order has been dispatched.

Shipping Methods

We use trusted courier and freight services suitable for marine engines, outboard motors, boats, and spare parts.

Customs & Duties

International customers are responsible for any customs duties, import taxes, or clearance fees required by their country.

If you have questions about shipping before placing an order, please contact us at info@boatspalmarine.com.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Return Policy

Your satisfaction is our priority. If you’re not completely satisfied with your purchase, here’s how to return it:

  • Return Window: You have 30 days from the date of delivery to initiate a return.
  • Condition of Items: Items must be unused, in their original packaging, and in resalable condition. Please include all accessories, manuals, and documentation.
  • Return Process: To start a return, contact our customer service team at [contact email/phone number]. We will provide you with a return authorization and instructions.
  • Refunds: Once we receive and inspect your returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will take care of the replacement or refund as needed.

Thank you for choosing ABG Marine Ltd! If you have any questions about our delivery and return policies, please don’t hesitate to reach out.

Need a Help?

  • +44 7424 065784
  • Email: info@abgmarineltd.com
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